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David T. Irvine of  Nashville, Tennessee fitted one our magnetos in February 2004.  He used the bike a little and then laid it up for a while.  When he came to use it again it wouldn't start.  He thought the problem might be lack of sparks.  Here are some snips from his emails:

 Hi Tony,
 This is with reference to the BT-H replacement magneto I bought
from you last year.
 I installed the magdyno approx 15 February 2004.
 The BSA fired right up on second kick after sitting idle for more than 10 years.
 No kickback on the crank, good power and performance, no pinking;
 timing seems to be right.  I've since ridden the BSA a few times with it
 starting right up each time.  Last time I started it was back
 last Spring of this year.  Total mileage since installation has been
 less than 100 miles.  This afternoon (Sunday, 30 October 2005) the BSA would
 not start or even try to start.  I removed the spark plug and snapped on
 the HT lead, and held the plug against the chaincase while I kicked over
 the engine; no spark.  ...........................................
 Sincerely,
 David Irvine

Tony wrote back with a few suggestions and directed David to have a look at the FAQ's page on the BT-H website.

David Replied:

 Hi Tony,
 Thanks for your speedy reply.  My face is quite red with embarrassment.
 Right after I sent you the email, I checked your website hoping
 there might be some clues.  Sure enough, the last item in your FAQ list
 described the proper way to check for spark.  By this time the BSA
 was indoors for the night, and out of the earlier bright sunlight. And sure
 enough I saw and heard the spark at the plug and jumping to the
 chaincase, just as the FAQ described.  So the magneto is fine after all.
 Still don't understand why I didn't get a jolt holding the plug,
maybe
 I have to have a hand on the frame to complete the circuit.  Anyhow,
 recalling that the BSA had sat idle all summer, I removed the Amal
 Concentric carb, dismantled it, and found the bowl and fine screen
 around the main jet coated with varnish; I'd failed to drain the
bowl
 after the last run.  Carb parts are now soaking in carb cleaner; I've
 been through this before and knew better.  I may try adding gasoline
 stabilizer in the future to hopefully ward off this problem. Thanks for
 your interest, I'll keep you posted as to results.
 David

And then a little later another reply:


 Hi Tony,
 A word to let you know the BSA is starting and running fine again.  Its
 problem had nothing to do with your magneto but was entirely due to me
 letting it sit idle all summer long, letting the gas in the carb bowl
 turn to varnish (think there is a lesson here!).  Again, my apologies
 for my magneto misdiagnosis.  .............................

..............   It's good to know you still retain an interest in your products long after the sale was completed.
 Best wishes,
 David


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